‘Independent Exit Interviews’
Capturing feedback from departing employees can provide
valuable insights into more than their ‘apparent’ reason
for leaving!
Undertaken by an independent, skilled and experienced interviewer
and supported by user friendly, quick to use technology, the
interview can deliver more meaning and greater value in several
areas:
- specific reasons for the employee leaving and
other contributing factors
- reflection on the organisation
culture
- leadership and management style and practice underlying
trends and issues
Using a combination of online surveys that take between six
and ten minutes to complete and a fifteen minute telephone
interview ‘Independent Exit Interviews’ gain more
valuable, frank and truthful feedback than those conducted
by in-house staff.
The ‘Independent Exit Interview’ ‘standard’ survey
can be modified to reflect organisational culture and language.
Using the survey feedback as a base the interviewer uses skilled
questioning techniques to reveal further insight and to uncover
true feelings and issues.
realworldmanagement Independent Exit Interviews are offered
in two modes:
cumulative results (confidential feedback)
- individual is made aware that their feedback will be collated
with that of at least five other leavers
- this approach
is re-assuring to the individual and will drive more truthful
and frank responses
- results are collated and fed back to
the organisation on an agreed periodic basis
One-off ‘open’ feedback
- Individual interviews
- Leaver informed that their specific
feedback will go direct to the organisation
The realworldmanagement approach provides complete flexibility
and services are tailored around each organisation’s
needs and preferences.
realworldmanagement Consultants are experienced interviewers
with knowledge of current corporate issues and an engaging
and friendly approach. The service provides excellent value
for money and adds to other mechanisms that reflect the quality
of employee engagement.
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